Parts Town Reviews
(Rated by 7 users)
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Are you looking for ways to save money when shopping at Parts Town. Our Parts Town coupon codes can help you do just that! Over 7 customers have already used our coupons to save an average of $60 with Parts Town discount codes. There are currently 16 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service4.3
- Return Policy4.5
- Good Value4.3
- Price & Quality4.7
Recent Customer Reviews (7)
Sharon Romero
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Johanne Møller
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Wyatt L'Hiver
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Perrin Godin
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Julio Carter
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Camila Santos
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Alice Morris
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Payment Methods
Accepted Payment Options:
Prices for items on Partstown.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Parts Town credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Parts Town Pros & Cons
Pros
1
Hybrid Work Schedule: Parts Town offers a hybrid work schedule, which can be beneficial for work-life balance.
2
Decent Benefits: The company provides decent benefits, which can be an attractive aspect for employees.
CONS
1
Customer Service Issues: Customers have reported poor customer service, including high prices and swapping lower-priced alternatives with the listed products.
2
Hidden Shipping Costs: Some customers have experienced hidden shipping costs, which can be misleading and frustrating.
3
Overpriced Products: Parts Town has been criticized for being highly overpriced, which can deter customers from making purchases.
Parts Town Features and Benefits
Features
Genuine OEM Parts
Guaranteed to work to exact manufacturer specifications, ensuring safety, reliability, efficiency, and warranty protection.
Master Distribution Relationships
Exclusive or semi-exclusive relationships with OEMs, allowing OEMs to outsource parts distribution and focus on core engineering and manufacturing; pricing benefits include significant discounts to list prices, enabling competitive pricing structures.
360-degree imaging technology (PartSPIN)
Provides detailed views of over 25,000 parts, enhancing part identification and re-ordering processes.
Interactive diagrams and Smart Manuals
Facilitate easy access to equipment manuals and parts information.
Mobile app and mobile image recognition system
For convenient part identification and re-ordering.
Industry-leading e-commerce platform
User-friendly features for identifying parts and tracking past orders.
Customized restaurant chain partner websites
Offering curated parts for specific equipment.
Best-in-class customer service
Focus on providing fast and reliable service to end-users.
Same-day shipping
For all in-stock orders until 9 p.m. EST, ensuring timely delivery.
Parts In Town service
Allows customers to order online and pick up parts within one hour from local service companies, dealers, and distributors.
Uber partnership
For two-hour, last-mile delivery service in the Chicago area, enhancing local service company growth and OEM part sales.
Mixed inventory strategy
Ensures that Parts Town invests in the parts that will be needed in the marketplace, maintaining a high level of in-stock parts.
Unique company culture
Emphasizing safety, integrity, passion, courage, and innovation, contributing to the company's high growth rate and customer satisfaction.
Rapidly scaling marketplace
With over 57,000 transactions and nearly 10,000 orders per month, indicating significant growth and market penetration.
New customer acquisitions through Parts In Town program
Benefiting local service companies and increasing OEM part sales.
Hybrid Work Schedule
Beneficial for work-life balance.
Decent Benefits
Attractive aspect for employees.
Cost-to-Purchase Calculator
Helps you see how much you're spending on parts and how much you could save by using their services.